If your Windows operating system is crashing, here are some steps you can take to troubleshoot and resolve the issue:
Restart your computer: Sometimes a simple restart can fix the issues.
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Check for Windows updates: Make sure your computer has the newest Windows updates. Sometimes, a bug in the operating system can cause crashes, and updating Windows can fix the problem.
Uninstall recent software or hardware: If you recently installed new software or hardware, it could be causing the issue. Try uninstalling it and see if the issue goes away.
Run a virus scan: Malware and viruses can cause system crashes. Run a full virus scan on your computer to check for any malicious software.
Check for driver updates: Outdated or corrupted drivers can cause system crashes. Make sure all your drivers are up to date by going to the manufacturer's website and downloading the latest version.
Use System Restore: If the issue started after a recent change to your computer, such as a software installation or Windows update, try using System Restore to restore your computer to a previous point in time before the change occurred.
Verify for Windows updates: Ensure that your computer has the most recent Windows updates installed. This will erase everything on your hard drive, so be sure to back up your important files first.
If you're not comfortable performing these steps yourself, consider taking your computer to a professional for help.
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